Privacy Policy

1. Introduction

Welcome to Trainrizz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our AI-powered dating conversation training platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Trainrizz, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Email address, password, display name, and profile information
• Conversation Data: Messages, chat histories, and conversation content you submit for AI feedback
• Payment Information: Billing details and payment method information (processed securely through third-party payment processors)
• Profile Information: Custom profiles, images, and preferences you create
• Support Communications: Information you provide when contacting our support team

2.2 Automatically Collected Information

When you use our service, we automatically collect certain information, including:

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: Device type, operating system, browser type, and IP address
• Log Data: Access times, pages viewed, and other system activity
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our AI-powered training services
• To process your subscription and payment transactions
• To deliver personalized feedback and training recommendations
• To communicate with you about your account, updates, and customer support
• To analyze usage patterns and improve our platform's functionality
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service
• To send you marketing communications (with your consent, where required)

4. AI and Machine Learning

Trainrizz uses artificial intelligence and machine learning technologies to provide conversation analysis and feedback. Your conversation data is processed by our AI systems to:

• Analyze message content, tone, and conversation flow
• Generate personalized feedback and suggestions
• Improve our AI models and training algorithms

We take measures to ensure that your personal conversations remain private and are used solely for the purpose of providing our training services.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Account Deletion: Delete your account and associated data

To exercise these rights, please contact us at support@trainrizz.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

10. Children's Privacy

Trainrizz is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@trainrizz.com
Support: support@trainrizz.com